We’ll likely still be able to accommodate you, if you arrive within 15 minutes of your appointment start time, but we may have to adjust your services based on the time we will have.

Life happens, things come up! However, out of respect for your stylist, if you need to cancel or reschedule, please do so at least 24-hours prior to the start time of your service. Failure to do so will result in a fee, 50% of services booked.

Same day appointment alterations are considered a late cancellation, fees apply.

All guests are required to put their credit card information in at the time of booking. Guests who do not show will be charged 100% of the services booked. All appointments can be modified through our booking system Fresha.

Sometimes things just don’t turn out how you expect. If you want your cut a little shorter, more layers, or a darker toner, please contact us within a week to have it adjusted. We understand!

Beyond that, full service charges apply.

While we love your littles, children are not permitted in the salon unless they are receiving a service. While this policy also helps ensure that all guests enjoy a relaxing salon experience, it was created with your child's safety in mind. Sharp instruments, hot styling tools, and chemicals make for a potentially dangerous environment for young children.

Sometimes product recommendations take some trial and error. If you are unhappy with a hair care product and the product is mostly unused you may bring the remaining portion back within 30 days for an exchange or a salon product credit.